Unfortunately due to the nature of this pop-up store I cannot issue any refunds. Everything is made to order and so please make sure your order is correct with the correct sizes before making the payment. If the item does not meet your standard requirements then please don't hesitate to email me at louiseab1992@hotmail.co.uk and I will be more than happy to discuss the issue with you. Thank you for your understanding and I hope to be able to issue refunds/exchanges in the near future.